Home Cleaning Services In Auckland

The type of cleaning is dependent on your requirements. NexDo provides standard house cleaning, deep cleaning, and moving out cleaning services. Every service has a distinct checklist that our service providers follow. It is highly recommended that you read through the checklists before booking a service to match the expectations.

A standard home clean entails a surface level clean like vacuuming and mopping floors, wiping down countertops, cleaning exteriors of appliances, dusting furniture and window sills, and removing cobwebs. You can also choose different cleaning frequencies from weekly, fortnightly, or monthly.

If some surfaces around the house are getting mouldy, a deep cleaning service will be needed. Deep cleaning also includes items such as internal cleaning of cupboards and drawers, wiping down of window sills, and cleaning all the wooden doors. 

If your tenancy contract is coming to an end, NexDo also provides a moving out cleaning service that follows a real estate standard cleaning checklist that is specific to the requirements of landlords and property managers.

We also offer different home services such as carpet cleaning, lawn mowing, exterior house cleaning, and more. You can find all our services on our website www.nexdo.store or you can download our app. You can also call us at 0800525256 for any queries or assistance.

Yes, our service providers bring their own equipment and cleaning supplies when they come to clean your house. Our cleaners do not use the same cleaning materials such as cloth or rags when they are cleaning more than one house.

A standard home cleaning is a surface-level maintenance clean that most people opt to do on a regular basis. 

Our Standard Cleaning Checklist includes:

Bedrooms:

• All surface-level areas are cleaned with eco-friendly products and dusted thoroughly
• We pay close attention to high-touch areas such as door handles, light switches, power points
• Beds made and tidied (bed linen can be changed at an additional cost)
• Furniture and electronic devices dusted, and floors vacuumed and mopped with eco-friendly disinfectant. 
• Window sills dusted
• Skirting boards cleaned
• Cobwebs and rubbish removed

Bathrooms:

• Toilets sanitized and disinfected
• Basins, bathtubs, and tapware cleaned and disinfected
• All surface-level areas are cleaned with eco-friendly products
• Shower, shower screens, and mirrors are cleaned
• We pay close attention to high-touch areas such as door handles, light switches, and power points
• Window sills dusted
• Floor mopped with disinfectant
• Skirting boards cleaned
• Cobwebs and rubbish removed

Kitchen:

• Countertops, cabinetry/cupboards and handles (external only)
• Splashback and other surface areas cleaned with eco-friendly products
• Sink and tapware cleaned
• All appliances, stovetop, and oven externally wiped down
• Close attention to high-touch areas such as door handles, powerpoints and light switches
• Window sills dusted
• Floor vacuumed and mopped with disinfectant
• Skirting boards cleaned
• Cobwebs removed and rubbish removed

Living Areas:

• All surfaces such as dining tables and coffee tables are cleaned using eco-friendly products. 
• Lounges and sofas tidied, cushions arranged
• Furniture and electronic devices dusted (Shelves to be cleared beforehand for easy access to the cleaner) 
• Close attention to high-touch areas such as door handles, light switches, and power points. 
• Window sills dusted
• Floor vacuumed and mopped with disinfectants
• Skirting boards cleaned
• Cobwebs removed

All staircases and hallways are included.

Nexdo caters to and services to the majority of the suburbs in the Auckland region. We are currently serving the following suburbs:

Central Auckland:

Auckland CBD

Ponsonby

Parnells

Newmarket

Mission Bay

Grey Lynn

Kingsland

Remuera

Mount Eden

Mount albert

Epsom

Ellerslie

Mount Roskill

Lynfield

Glendowie

One Tree Hill

Onehunga

Penrose

Mount Wellington

Panmure

Glen Innes

St Heliers

Kohimarama

East Auckland:

Flat Bush

Botany

Bucklands Beach

Mission Heights

East Tamaki Heights

Dannemora

Highbrook

Howick

Pakuranga

North Auckland:

Devonport

Takapuna

Northcote

Glenfield

Hillcrest

Forrest Hill

Milford

Castor Bay

Smales Farm

Sunnynook

Greenhithe

Mairangi Bay

Rosedale

Schnapper Rock

Albany

Browns Bay

Torbay

Long Bay

Coatesville

West Auckland:

Point Chevalier

Westgate

Massey

Te Atatu Peninsula

Ranui

Henderson

Glendene

Glen Eden

Kumeu

Avondale

New Lynn

Titirangi

Blockhouse Bay

South Auckland:

Mangere

Papatoetoe

Clover Park

Manukau

Manurewa

Wattle Downs

Takanini

Papakura

Karaka

Cleaning the house is a time consuming job that you have to do on top of your day-to-day responsibilities. Hiring a professional cleaner allows you to spend your time on activities that you enjoy. NexDo cleaners go through an onboarding process to ensure we can provide quality service as well as safety. Our service providers also use their own equipment and products that makes it even easier for you to relax and enjoy your own time. 

If you’re still on the fence in deciding whether or not you want to hire a cleaner, it’s best to weigh the pros and cons of booking a service. Furthermore, you can try to book for a one-off cleaning service to see the benefits of it. NexDo offers a $20 off on Standard Home Cleaning services for first time users. Simply book online through https:/www.nexdo.store/home-cleaning or via our app and use promo code NEXDO20 on the payment page to avail the discount.

NexDo’s platform enables you to book a service with a fixed amount. We follow different checklists for every service so there are no surprises, and you get what you pay for. Our onboarding process for our service providers includes a background check from the Ministry of Justice. 

We make it as easy as possible booking for a house cleaner in Auckland. You can schedule your house cleaning service at a time that suits you. Instead of calling several house cleaning companies, organise a time to visit for a quotation, and then scheduling a time to actually do the service, you can ditch the lengthy process and book a service in 60 seconds at NexDo.

NexDo’s team is also always available via phone call at 0800525256 or via chat support to answer any questions. If you do need any upgrades or extras on the day of your service, our team will be in touch with you regarding the extra costs and will also internally upgrade your booking so that you don’t have to do any extra admin task. We are a very hands on team that value customer feedback and aim to accommodate every comment or resolve any issues as fast as we can.

Yes, but this is an extra cost to our standard cleaning packages. We base our prices by the width of the window. Our price for internal window cleaning is $7 per window that is under 2 meters wide, and $12 per window that is over 2 meters wide. 

We can do external window cleaning at double the cost. For instance, if you are to book for an internal and external window clean, you will have to add double the amount of window items to your cart when booking.

For health and safety reasons, our service professionals can only clean external windows that are reachable without the use of a ladder.

Yes, all our service providers are insured. Before NexDo onboards service providers, we require a Public Liability insurance to cover any damage, if in case something happens while the service is in progress.

NexDo’s fixed price business model enables you to book for services knowing exactly what you will be getting for the price you pay for. All our prices are inclusive of GST, products and equipment, and transport fees. 

We can assure you that your home will be left fresh and clean without any surprise costs that you did not agree to.

No, you do not have to be home during the cleaning service. Whether or not you want to be in the house is totally up to you. You may prefer to be present during the initial clean to communicate with the cleaners for the initial service. Otherwise, our online booking platform allows you to add booking instructions if you choose to not be home while the service is being done.

All our bookings are made online. Our payment methods are debit/credit card, Paypal, or you can top up your NexDo wallet and pay using that method. Once your booking has been made, we guarantee to get you a service provider to do the clean!

A standard home cleaning service for a 2 bedroom house usually requires 1-2 cleaners to carry out the job. This also depends on the house size – bigger homes with more rooms will have a larger team to do the job so that the work can be done quicker.

NexDo offers fixed pricing rather than an hourly rate. This means that whether the task takes 2 hours or 4 hours, the price remains the same. We focus on providing quality service for your satisfaction.

It will typically take a two bedroom home about 1.5-2 hours to clean. We send a larger team for bigger houses so that the service can be finished in less time. Professional cleaning services will significantly reduce your stress and allow you to use your time more effectively on other personal activities.

NexDo offers fixed pricing rather than an hourly rate. This means that whether the task takes 3 hours or 5 hours, the price remains the same. We aim to provide quality service and stick to the checklists we provide for the clean.

To ensure that your expectations are met, it is important to do research on the cleaning company that you are after. To avoid any misunderstandings, it is essential going through the checklist provided for the cleaning service. With  the right preparation work beforehand and clear expectations, you can get the most from your service.

Before your cleaning service, it is best to declutter the area and clear excess mess to make space for the cleaners to work around. Take away all your personal belongings, clothes, spare change lying around, dirty dishes, fragile items, toys, and whatever you find on your countertops. The less clutter there is, the easier it will be for the cleaner to access the areas and clean it thoroughly. Unless you have booked for dish washing, it is best to clear out your sink for easy access to clean your sink and countertops.

If it’s your first time booking for a professional cleaning service, it is best to communicate with the cleaner if you need any extra items to cover. NexDo’s customer service team will be able to help you out. The service provider will simply inform our team regarding any extra service you want to add, and the team will call you regarding the extra costs. We will also be internally upgrading your booking so that you don’t have to do any extra work.

If you have pets, it’s also best if you can keep them away from the cleaners while they do the service. Some of them might have allergies or phobias that may affect their performance. Furthermore, it is more comfortable for the service providers to clean without any distractions.

If you need any additional service or items to cover on the day of your clean, it is best to inform the cleaner or the NexDo team. NexDo’s team will be able to assist you. We are available via phone call at 0800525256 or via chat support to attend to any queries. Our team will then inform you regarding the extra costs and will also internally upgrade your booking so that you don’t have to do any extra admin task.

On instances when you may need to change your booking time, you can either contact us via email at contact@nexdo.co.nz, call us at 0800525256 to reach our customer support team, or message us on our chat support through our website. We aim to make it as easy as possible for our customers to get services done at their preferred time, so our team is always available to attend to you any queries or concerns.

See terms and conditions for rescheduling jobs below:

• Rescheduling 2 hours or more before your appointment – free of charge
• Rescheduling within 60 minutes prior to scheduled appointment or on-site (When the professional is at your house) – 50% of the total cost of the job

Once your booking has been accepted by the NexDo team, you will be able to contact your cleaner through the app if you have it downloaded. Another option is to contact us directly via email at contact@nexdo.co.nz, call us at 0800525256, or message us via chat support and our customer support team will be able to assist you with any questions.

Our standard home cleaning service starts from $70. The price varies according to the number of bedrooms and bathrooms in the house, and we offer different packages with fixed prices on our website.

Home cleaning in Auckland can cost within an average range of NZ$100-200 for a standard 2-bedroom house. Most companies offer an hourly rate that makes it difficult to define exactly how much you will have to pay for a service before booking for one. It is always advisable to go through the checklists and compare the offers between different companies. Most cleaning companies will come for a visit to provide an estimated number of hours to get the jobs done – then schedule a time to do the service after both parties agree and come to a conclusion with the price.

NexDo works on a fixed price model to enable an easy booking process. This model eliminates the back and forth negotiation between service providers and customers. You will know exactly what you are paying for based on the checklist provided for the standard cleaning service.

If you are happy with the service providers and would prefer the same team to clean your house every time, we will work around their schedules and try our best to send them for your service. When you are booking on our platform, you will be asked whether you prefer the same cleaner which our team actively attends to. In cases when the same cleaners are unavailable on your chosen date and time, one of our representatives will be in touch with you via email or call to make an arrangement.

If you are happy with the service providers and would prefer the same team to clean your house every time, we will work around their schedules and try our best to send them for your service. When you are booking on our platform, you will be asked whether you prefer the same cleaner which our team actively attends to. In cases when the same cleaners are unavailable on your chosen date and time, one of our representatives will be in touch with you via email or call to make an arrangement.

No, you are not binded by any cleaning contract if you choose to book with us. We are a flexible platform for home services that gives you an option to choose when you want a service done as well as the frequency of the clean.

No, all our prices are fixed regardless of the day you choose. There are no surprises or any hidden charge if you want a home cleaning service. Our fixed price business model enables you to book for services knowing exactly what you will be getting for the price you pay for. All our prices cover GST, products and equipment, and transport fees.

No, all our prices are fixed regardless of the frequency you choose. There is no extra charge if you are only after a one-off service. If you are still on the fence of booking for a home cleaning service, this process is convenient for you since you do not have to pay extra for a one-off clean to try the service out.

You can choose your preferred date and time for your service when booking online. The earliest time you can book a service is usually the next day. In case you need a service urgently, NexDo’s customer support team is available via email at contact@nexdo.co.nz, phone at 0800525256, or via chat support on our website to attend to any queries and we can try our best to accommodate you if possible.

When placing an online booking, you will have the option to choose whether you want to opt for a recurring service and how frequent you want the service. We have options of weekly, fortnight, and monthly.

NexDo is a convenient way to book services:

1. Go to www.nexdo.store or download our app 
2. Sign up to create an account
3. Choose your package “Standard Cleaning – Package” or choose your separate room items or areas under “Standard Cleaning – Per Item”
4. Read through the checklist, and add on extras under “Windows, Walls & Extras” if needed
5. Proceed to checkout by clicking on the “Book Now” button
6. Add your address, select preferred date and time for the service, and fill out additional information – you will also be able to choose the frequency if you opt for a recurring booking
7. Proceed to payment – our payment methods are debit/credit card, Paypal, or you can top up your NexDo wallet and pay from there
8. Leave it to the professionals! We will be sending a cleaning team on your chosen date and time to your address to get the job done

For more information, you can always contact us via phone 0800525256 or via chat support on our website.

NexDo’s customer support team is available via email at contact@nexdo.co.nz, phone at 0800525256, or via chat support on our website to attend to any queries or concerns. We are a very hands on team that value customer feedback and aim to accommodate every comment or resolve any issues as fast as we can – within 48 hours.

We also have an automated feedback system wherein after a task is completed, you receive an email that enables you to rate the service and leave a comment. This makes it easier and quicker for us to track and attend to anything of concern.

It is very important to ensure that your home is kept clean and neat. Aside from the more common reasons for it helping you maintain your physical health, it will also help you mentally. Being in a clean and organised environment will not only help you be less stressed, but it also helps you keep track of everything in your house. 

We recommend that you clean your house at least once a week. It is important to do it as frequently as possible so there is no chance for anything to collect or stain which would make it harder to clean later. It also helps to have a certain chore assigned to a particular day, for example, dusting on Saturdays. This will help keep you on track with regard to what is left to be done and will also keep you on a schedule.