Covid-19 Compliance

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Partner Compliance

NexDo professionals are to comply with the conditions below:

  • Temperature checks/covid tests before work every 14 days
  • PPE requirements – wearing proper PPE gear ie masks, gloves & aprons if required
  • Cleaners to carry PPE and cleaning supplies covered and not to be reused


What do cleaning professionals wear?

In most circumstances, it will not be necessary for workers to wear protective clothing to clean your workplace. However, workers should use personal protective equipment (PPE) that is necessary for the products they are using for cleaning. As a starting point: 

  • Gloves are the minimum requirements 
  • Gowns and disposable suits/aprons are not required. Clothes that can be washed afterwards are suitable. 
  • You need to provide any PPE and train your workers on how to use it safely. 

If you have a suspected or confirmed COVID-19 case in the workplace, surgical masks should be used to clean any impacted areas.


Are there any cleaning methods I shouldn’t use?

The best cleaning method is to use warm water and detergent. You should avoid any cleaning methods that may disperse the virus or create droplets, such as using pressurised water, pressurised air (including canned air cleaners), dry cloth, and dusters.

Fumigation or wide-area spraying (known as ‘disinfectant fogging’) is not recommended for general use against COVID-19. Additionally, if not done correctly it can expose workers and others to hazardous chemicals.”


My job involves going into other people’s homes. Do I need to clean and disinfect all of my equipment and personal effects after each visit?

It is generally not necessary to clean and disinfect all equipment before or after each visit.

You should consider cleaning and disinfecting your equipment:

  • before entering the home of a vulnerable or at-risk person, such as an elderly person or a person with a pre-existing medical condition
  • before and after sharing equipment with the resident of the home or with other people.

Regardless, you should still practice good hygiene and ensure that your equipment and effects are kept clean. 


– Work from clean to dirty

– Limit opportunities for touch contamination

– Double glove if changing a very soiled bed/bowel movement

– Change gloves if torn, heavily soiled, and between patients


– Touch your face

– Adjust the PPE with a contaminated glove

– Touch environmental surfaces except as necessary during patient care

– Wash or reuse gloves

Employees should wear eye and mouth protection such as goggles and masks, glasses with solid side shields, and masks or face shields when splashes, sprays, splatters, or droplets of blood or OPIM pose a hazard to eyes, nose, or mouth.

Gowns, aprons, surgical caps and hoods, shoe covers, or boots are needed when splash, spray, or gross contamination is expected. This may occur, for example, during labor and delivery.


Waste Handling

Waste from a household, or waste from a hotel or motel where someone with confirmed, probable or suspected case of COVID-19 infection is living or staying, is not regulated as medical waste under the NZ covid Regulation 2000. However, it is still important that waste from these places is handled with caution before throwing away.

Personal waste, such as used tissues, packaging, masks and disposable cleaning supplies should be put securely inside disposable rubbish bags in the same room as the person with confirmed, probable to suspected COVID-19 infection.

When dealing with waste, avoid touching the inside of the bag. Make sure the rubbish bag is not completely full, so the contents don’t overflow and use two bags if the contents are wet in case it leaks.

This waste can be put with other general rubbish (not recycling or green bins) for your normal rubbish pick-up.

Rubbish bins inside the house should be kept clean and disinfected regularly. If a pedal bin or plastic bucket is used, it is a good idea to use a bin liner. Bin liners stop the bin from getting dirty, help with taking the rubbish out and also help with cleaning and sanitising the bin.

It is important to always wash your hands well and dispose of any personal protective equipment after handling waste.

Checklist for safety representatives 

■ Have all substances used by cleaning staff been assessed? 

■ Have safer alternatives been considered? 

■ Are all substances properly labeled? 

■ Have cleaning staff received training and information on the safe use of substances? 

■ Is personal protective equipment (PPE) and clothing provided where necessary? 

■ Is training provided in the use of PPE? 

■ Do cleaning staff know what to do if any chemicals they use affect them?


NexDo Compliance

Please read the compliance carefully before accessing or using NexDo services. To be a partner with us you agree to be bound by the terms and conditions below.  NexDo may modify this agreement at any time, and such modifications shall be effective immediately upon posting the modified agreement on our portal.

Definition and Interpretation:


Partner: Home cleaning service providers, listed with Nexdo

Service Professionals: Cleaning professionals from partner company’s payroll.


  • A minimum of 2 service professionals must be available during business hours (9 am to 6 pm)
  • Service professionals must be ready for development within 2 hours of a job notification
  • All service professionals must be insured, undergo reference checks and strict screening for criminal history
  • Follow uniform service delivery policy
  •  Must be of legal employment age
  • Must be authorized to work in the NZ and pass a background check.*
  • Once you confirm a job you show up on time and complete the entire task. (Tasks include wiping down surfaces, cleaning bathroom fixtures, removing the trash, cleaning floors, among other tasks.)
  • Market standard experienced professional
  • No previous convictions
  • Partners and agents must not solicit temporary or contractual employment with any of Nexdo’s customer
  • Allocation of a  Single point of contact  (SPOC) for all communications with nexdo
  •  Use of market standard products environment friendly products, to be provided by the company
  • All service professionals must be fully equipt for the designated job, before deployment. This includes a vacuum cleaner, Swiffer, disinfectants, liquids, sprays, rags, cloths, etc.
  • Partners must provide their own transportation to commute to the cleanings job
  • As our job allocation definer maps jobs that are geofenced to partners location it is important that the service professional is punctual and is not late for the allocated appointments. 
  • Communication – Good understanding of written and spoken English.
  • Be proactive if there are any problems or concerns, as you will be working independently most of the day.
  • Technology – Must know how to use a smartphone including Google Maps and checking emails.
  • Pride & Professionalism – In your cleaning and how you handle the clients
  • or through the Site that you will not through any act or omission (including but not limited to creating a profile on the SEEK Site) mislead or deceive others.