Roof Cleaning

Yes, our service providers bring their own equipment and cleaning supplies when they come to clean your roof. Our cleaners do not use the same cleaning materials such as cloth or rags when they are cleaning more than one house.

Yes, the prices for our roof cleaning service cover the equipment, tools, and products.

Yes, we do! NexDo caters to and services the majority of the suburbs in the Auckland region. We are currently serving the following suburbs: 

Central Auckland:

Auckland CBD

Ponsonby

Parnells

Newmarket

Mission Bay

Grey Lynn

Kingsland

Remuera

Mount Eden

Mount Albert

Epsom

Ellerslie

Mount Roskill

Lynfield

Glendowie

One Tree Hill

Onehunga

Penrose

Mount Wellington

Panmure

Glen Innes

St Heliers

Kohimarama

East Auckland:

Flat Bush

Botany

Bucklands Beach

Mission Heights

East Tamaki Heights

Dannemora

Highbrook

Howick

Pakuranga

North Auckland:

Devonport

Takapuna

Northcote

Glenfield

Hillcrest

Forrest Hill

Milford

Castor Bay

Smales Farm

Sunnynook

Greenhithe

Mairangi Bay

Rosedale

Schnapper Rock

Albany

Browns Bay

Torbay

Long Bay

Coatesville

West Auckland:

Point Chevalier

Westgate

Massey

Te Atatu Peninsula

Ranui

Henderson

Glendene

Glen Eden

Kumeu

Avondale

New Lynn

Titirangi

Blockhouse Bay

South Auckland:

Mangere

Papatoetoe

Clover Park

Manukau

Manurewa

Wattle Downs

Takanini

Papakura

Karaka

1. Go to our website, www.nexdo.store, or download our app.
2. Sign up to create an account
3. Choose your items under “Roof Cleaning”
4. Add on any extras you require
5. Proceed to checkout by clicking on the “Book Now” button
6. Add your address, select the preferred date and time for the service, and fill out additional details.
7. Proceed to payment – our payment methods are debit/credit card, Paypal, or you can top up your NexDo wallet and pay from there!
8. Leave it to the professionals! We will be sending a service professional on your chosen date and time to your address to get the job done. 

Cleaning your roof is a very hard and time-consuming job. Hiring a professional cleaner allows you to enjoy an extremely clean roof without actually having spent any effort. NexDo cleaners go through an onboarding process to ensure we can provide quality service as well as safety. Out-service providers also use their own equipment and products that make it easier for you to relax. 

If you’re still on the fence about deciding whether or not you want to hire a cleaner, its best to weigh the pros and cons of booking a service. Furthermore, you can book a one-off cleaning service just to see if you would be okay with it. 

NexDo’s platform enables you to book a service with a fixed amount. We follow different checklists for every service so there are no surprises, and you get what you pay for. Our onboarding process for our service providers includes a background check from the Ministry of Justice. 

We make it as easy as possible booking for a roof cleaner in Auckland. You can schedule your roof cleaning service at a time that suits you. Instead of calling several house cleaning companies, organizing a time to visit for a quotation, and then scheduling a time to actually do the service, you can ditch the lengthy process and book a service in 60 seconds at NexDo.

NexDo’s team is also always available via phone call at 0800525256 or via chat support to answer any questions. If you do need any upgrades or extras on the day of your service, our team will be in touch with you regarding the extra costs and will also internally upgrade your booking so that you don’t have to do any extra admin tasks. We are a very hands-on team that values customer feedback and aims to accommodate every comment or resolve any issues as fast as we can.

Yes, all our service providers are insured. Before NexDo onboard service providers, we require Public Liability insurance to cover any damage, if in case something happens while the service is in progress.

NexDo’s fixed-price business model enables you to book services knowing exactly what you will be getting for the price you pay for. All our prices are inclusive of GST, products and equipment, and transport fees. 

We can assure you that your home will be left fresh and clean without any surprise costs that you did not agree to.

No, you do not need to be present during the roof cleaning services. Whether you want to be or not is completely up to you. You may prefer to be present during the initial cleaning to communicate with the cleaners. 

Otherwise, our online booking platform allows you to add booking instructions if you choose not to be home while the service is being done.

Any bookings made with NexDo are done online. Our payment methods include debit card, credit card, and PayPal, or you can top up your NexDo wallet and pay using that method. 

Once your booking has been made, we guarantee to get you a service provider to do the cleaning. 

It will take an average of two to five hours. It depends on the size of the roof and its condition. 

It typically takes around 1-2 people to clean a roof. However, the larger the house, the more people are sent so that the service can be completed quickly and efficiently.

In instances when you may need to change your booking time, you can either contact us via email, call our customer support team, or message us on our chat support through our website. We aim to make it as easy as possible for our customers to get services done at their preferred time, so our team is always available to attend to you with any queries or concerns.

Please note the terms and conditions for rescheduling jobs below:

• Rescheduling 2 hours or more before your appointment – free of charge
• Rescheduling within 60 minutes prior to the scheduled appointment or on-site (When the professional is at your house) – 50% of the total cost of the job

We request that a water point be available for the service. Apart from this, there are no other requirements we have.

Our standard roof cleaning service starts from $240. However, the price varies according to the size of the roof. We offer fixed pricing with different packages on our website. 

Most companies offer an hourly rate that makes it difficult to define exactly how much you will have to pay for a service before booking one. It is always advisable to go through the checklists and compare the offers between different companies. Most cleaning companies will come for a visit to provide an estimated number of hours to get the jobs done – then schedule a time to do the service after both parties agree and come to a conclusion with the price.

NexDo works on a fixed-price model to enable an easy booking process. This model eliminates the back-and-forth negotiation between service providers and customers. You will know exactly what you are paying for based on the checklist provided for the standard roof cleaning service.

No, all our prices are fixed regardless of the day you choose. There are no surprises or hidden charges if you want a roof cleaning service. Our fixed-price business model enables you to book services knowing exactly what you will be getting for the price you pay for. All our prices cover GST, products and equipment, and transport fees.

You can choose your preferred date and time for your service when booking online. The earliest time you can book a service is usually the next day. In case you need a service urgently, NexDo’s customer support team is available via email at contact@nexdo.co.nz, phone at 0800525256, or via chat support on our website to attend to any queries and we can try our best to accommodate you if possible.

Once your booking has been accepted by the NexDo team, you will be able to contact your cleaner through the app if you have it downloaded. Another option is to contact us directly via email at contact@nexdo.co.nz, call us at 0800525256, or message us via chat support and our customer support team will be able to assist you with any questions.

NexDo’s customer support team is available via email at contact@nexdo.co.nz, phone at 0800525256, or chat support on our website to attend to any queries or concerns. We are a very hands-on team that values customer feedback and aims to accommodate every comment or resolve any issues as fast as we can – within 48 hours.

We also have an automated feedback system wherein after a task is completed, you receive an email that enables you to rate the service and leave a comment. This makes it easier and quicker for us to track and attend to anything of concern.

You can reschedule your booking by contacting us via chat support or our hotline at 0800525256. Cancellation of booking may include charges depending on the cancellation time prior to the service.

Our professional cleaners recommend getting your roof professionally cleaned at least once a year. This is often enough to where if problems develop, they can be caught early on. If you have a roof that is in good shape or was just recently installed, then you may only need a roof cleaning once every two years or so.

With this said, be sure to keep an eye on the weather conditions of the area you’re in. More moisture in the air is a sign of more moss and mildew on the roof.